Every missed intake call is a case you'll never know you lost.
ZOVOX COMMUNICATE handles your entire intake funnel — answering calls 24/7, qualifying prospects, booking consultations, and routing urgent matters — without requiring your attorneys or staff to be available.
The prospect who calls at 7pm and gets voicemail retains the attorney who answered.
Legal prospects are making decisions in moments of stress. They've had an accident, received a notice, or finally decided to act on something they've been avoiding. When they pick up the phone, they want to feel heard. If they reach voicemail, the emotional momentum breaks — and they call the next name on their search results.
For practice areas like personal injury, family law, and criminal defense, intake speed is directly tied to case acquisition. For business law and estate planning, the quality of the first conversation sets the relationship tone. ZOVOX handles both — with a configured, professional intake that sounds like your firm.
A configured intake system that sounds like your firm.
ZOVOX COMMUNICATE is built specifically for your practice. Your intake qualification questions. Your practice areas. Your consultation booking process. Your conflict check protocol. Your urgency routing — what constitutes an emergency and who it reaches. Every call handled the way your firm would handle it.
WHAT IT HANDLES
- New client intake — practice area qualification, case type assessment, consultation booking
- Urgency routing — emergency matters flagged and routed to on-call attorney
- Existing client inquiries — status questions, message routing, callback scheduling
- After-hours and weekend coverage
- Referral intake — capturing and routing inbound referrals
WHAT IT ROUTES TO YOUR TEAM
- Legal advice — the AI never provides legal guidance
- Conflict checks requiring your system access — flagged for follow-up
- Complex client conversations requiring attorney judgment
Every case opportunity captured.
Every call answered, 24/7 including nights and weekends
Prospects qualified by practice area before reaching your team
Consultations booked directly into your calendar
Urgent matters routed immediately to on-call attorney
Every intake call transcribed and summarized
Our intake was handled by whoever was available, which meant it was handled inconsistently. ZOVOX standardized our entire intake — every prospect gets the same professional first impression, every consultation gets booked the same way. Our conversion from inquiry to retained client went up 28% in 90 days.
The questions we hear most.
Find out how many cases you're missing.
A 30-minute assessment produces a specific number — estimated monthly case loss from missed intake calls. No pitch. Just the math.
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